The hotel had spacious rooms and friendly staff at the reception. the location was too far away from the main attractions and old buildings in the city. One could easily access transportation, however, it was out of the central location.

The service at the hotel was lacking and the staff was uninterested in providing good customer service.

Nicely appointed rooms, excellent food quality, friendly and helpful staff, great front of house staff, Cris/Chris from concierge was very nice and helpful.

Couldn't find any faults at all.

The location of the hotel is a major drawback as it is far away from all the main attractions. This can be inconvenient for couples who want to explore the city and enjoy the local sights and activities. Additionally, the reviews mention a stinky and smelly corridor, which is a major downside for a romantic getaway. The room itself, however, seems spacious and accommodating, with the option for two king-size beds for larger groups. The staff at reception also received positive remarks for their friendliness and helpfulness.

The hotel management seems lacking in various aspects, as mentioned in one of the reviews. Specifically, there were issues with the response to a gender reveal party and the imposition of visitor fees.

I had a fantastic stay at a hotel in this city. The room was nicely appointed and spacious enough. The staff was incredibly friendly and helpful, making my stay even more enjoyable. Additionally, the food quality from room service was excellent.

Nothing to mention.

Room service food quality excellent. Room size and staff friendliness satisfactory.

Nicely appointed rooms, great front of house staff, excellent food quality from room service, friendly and helpful staff.

Hard to think of anything.

The luxurious amenities offered at this hotel were impressive and fulfilled my expectations. the spa and wellness centre provided an exclusive experience, with various massage options and a relaxing atmosphere. the location was advantageous to explore the city's attractions.

The negative aspect was that the swimming pool was small and not suitable for doing laps. the service provided by the staff was inconsistent at times, but the private facilities in the room made up for it.

Upon arrival at Sands Macao, I was pleasantly surprised by the spacious and well-appointed room. The staff was friendly and helpful throughout my stay. The location was convenient, especially for those arriving from the ferry terminal. I had a positive experience and would recommend this hotel.